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Customer Service

We stand behind our products and service

Personal Comfort Bed Phone Number



Customer Service Department - Ext. 2

All times Eastern

Sunday Closed
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 11:00 AM - 5:00 PM



Click here to launch a live chat with one of our customer service representatives.


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Helpful Customer Service Links:

Instructions and Owner's Manual

Classic, Advanced, Elegance and Memory foam series instructions can be found on our assembly instructions page. You can also find a downloadable version of the Owner's Manual on the same page.

Looking for videos?

Click on over to our assembly videos page to watch how to setup and assemble your new Personal Comfort bed.

Hand control operation

Operating your Personal Comfort number bed is easy. We have a very helpful hand control operation page that makes it easy to adjust your number bed and find your ideal setting.


If you are having difficulty, please visit our troubleshooting page first as most common issues can quickly be resolved by reading the troubleshooting page.

Frequently asked questions

The questions we are asked the most can be found on our faq page. Before you call or send a message please take the time to read the frequently asked questions page.

Tracking your shipment

Please allow 3-5 days for tracking numbers to become available. You will be emailed your tracking numbers within a few days after your order has shipped. You can also log into your account and view tracking information.

Warranty claims

We offer an industry leading 25 year limited warranty with a full 3 years of full coverage. For more information about warranty claims please visit our limited warranty page.