Tracking information will be made available to you upon shipment of your order. We’ll email your tracking numbers to you within a few days after your order has shipped. You can also log into your account and view tracking information. A $200 handling fee is added to order shipments delivered to Hawaii & Alaska to cover the increased cost of shipping. There may be additional charges due to the size and weight of your order, please contact us to get a quote.
*If you live in the Continental United States and purchase an adjustable bed, it will be shipped via standard freight truck. Delivery will take 3 to 4 weeks. If you order White Glove services, there will be an additional 3 to 5 days for delivery and setup of your adjustable bed base.
*Fast Free Shipping applies to all orders. If your order was placed over the weekend, it will be processed for shipping on the following Monday. Please allow 3 to 5 days for tracking numbers to become available for most common sized mattresses.
Most common sized mattress shipments will arrive between 7 and 10 business days. If you order included a FlexHead mattress, adjustable bed base, and/or White Glove services, your order will take 3 to 4 weeks to be delivered. During peak season and over holidays, please expect a short delay with shipment due to seasonal influx. Thank you for your patience.
There will be an additional fee for orders shipping to HI and AK. These fees will vary depending on the product, whether it’s an accessory item or a bed set. Please contact us for a quote.
All mattresses will be shipped within agreed upon terms. All details of delivery must be added to the order. We strongly urge you to inspect your delivery upon receipt. Personal Comfort® is not responsible for any shipping damage or issues with the purchased product. In the rare event that your order is damaged due to shipping, we will follow standard procedures for filing a claim with the delivery company, order delivery research, and determine an appropriate resolution for all parties.
If your order includes an adjustable bed base, your order will be shipped standard freight truck. It will take between 3 and 4 weeks to be delivered.