Let’s be honest. Visiting a mattress retailer often means going back and forth between mattresses, and even then, you don’t really get to try out each mattress for more than a few minutes. That’s why Personal Comfort® bed is setting a new standard for mattress buying by allowing our customers to try out our bed for a full 120 nights. Generally, your body takes roughly 3-4 weeks before it adjusts to your new sleeping surface. We believe that you need a full 120 nights to try out any new mattress. We’re so confident Personal Comfort® Bed is the right choice for you that we’re willing to offer it truly risk free. If for whatever reason you’re not completely satisfied with your Personal Comfort® bed, you may return your mattress purchase for a full refund on your mattress.
Selecting the right mattress can be a difficult process with several factors that determine your final decision. We invite you to do your homework and compare all number bed manufacturers. You’ll find that our largest competitor, Sleep Number® bed, only offers their customers a 100-night trial. We stand behind our products and believe in the Personal Comfort® bed so much that we’re willing to let you try it out for 120 nights. When you’re ready to start your trial, our Sleep Specialists are here help you select the right mattress based on comfort, support, expectations, and your budget.
In some cases, budget can determine which mattress you start with, and there is a good chance you may not have selected the correct mattress from the start. That said, you may be eligible to participate in our Comfort Exchange Policy. What’s more, each of our mattresses can be upgraded or downgraded at anytime during your trial period. We stand behind our products and take pride in the fact that we strive to offer our customers a 100% satisfaction guarantee. When you make a decision to purchase a number bed from Personal Comfort®, we will do whatever it takes to continue to earn your business and your referrals.
For more information about products covered under our 120-Night Risk Free Trial, click here.
Personal Comfort® Bed sets the industry standard by providing our customers a 100% satisfaction guarantee: a risk-free buying decision accompanied by a comfort exchange policy. The Personal Comfort® bed is fully adjustable and has all available comfort settings in one single mattress.
However, if you’re not happy with you’re choice, it may be because of the different levels of comfort foam selected over the support of the air chamber core. Foam and fabrics are very expensive and can easily increase your budget, so it’s important to speak to a Sleep Specialist to help determine what upgrades get you closer to the level of comfort you desire.
If you need to take advantage of our comfort exchange policy, we will swap out your mattress with an equal value mattress, one time, and we will even pay for the shipping. Additionally, we will reset your trial period, if you qualify, so you can have enough time to try out the new levels of comfort in your mattress. If you’re still not satisfied, and you qualify for a return, we will refund you 100% of the original purchase price of the mattress. There is a limit of one comfort exchange for one mattress purchased by the same customer.
Our goal: for you to be happy with the way you sleep, thanks to your new number bed mattress.
Similar to the 120-night risk-free trial, the Personal Comfort® Bed Classic Series products also qualify for a 120-night trial period, with a $149.00 restock fee. If the mattress you purchased qualifies for this trial, is returned before the expiration of the trial, and passes inspection as "like-new" condition, then a refund minus restocking fee for the mattress will be issued.